Another Pico Timer Issue

USBMooo

Dear Altifarm,

I received my Pico Timer the other day and followed the instructions to configure the time. But when the Pico Timer is connected to my Pico Planter, the Pico Planter LEDs are always turned on. The cyan light on the Pico Timer is illuminated from 6:00 to 20:00 as expected, but when the cyan light turns off at 20:00, the Pico Planter is still able to draw power through the Pico Timer. I have tried several USB power sources and it happens on all of them.

Inside the Pico Timer is a sticker that reads “AU8191” if that helps at all.

How can we get the Pico Timer to stop the power flow between the hours of 20:00 and 6:00? Thank you.

Support

Hi USBMooo

To reset the timer long-press the button for 5 seconds, till the light turns red. Thereafter, you can follow these instructions accordingly: https://bit.ly/3oO08mb and set the new cycle.

If you’ve any other query regarding the Pico-Timer, kindly write to us at prabhakar@altifarm.com with the subject line- “Pico timer issue” to help us prioritize your email. We’ll work with you to resolve this issue as quickly as possible.
Your reply is keenly awaited.

Thanks

USBMooo

Karanvir,

The LED light on the Pico Timer itself works. The issue is that the timer does not sever the flow of power to the Pico planters. I’ve already tried resetting the time prior to posting on the community forum. I’ll send an email as directed.