Missing items in package

JonathanI

Hi,

I have been trying to contact you for a while.
I first started on kickstarter and you answered at first time, telling me to contact supportATenverdeworldDOTcom, so I did it. I sent 2 emails without any response. After i tried again with kickstarter, no more response. Then I tried at supportATaltifarmDOTcom and yet, no response.
This is meaning already a lot.
I hope here will get better.

I am backer #7.409 kickstarter and I miss 2 items in my packages, 2 mini gardening toolkit.
What happens now?

Support

Hi JonathanI

Apologies for the delay and the inconvenience this has caused. We’d be grateful if you could share your backer number and other order details. We’ll forward it to our team and expedite this matter ASAP. Thank you!

JonathanI

Support Backer 7.409, order was Mother’s Day special + 2 won mini gardening toolkit (for a total of 3) (https://drive.google.com/file/d/1jGYYoav58jOi_q-3rNM9cKe3MfxZm9k-/view?usp=sharing)