Pico Timer Doesn't Work

thedrkmaster

Been trying for over a week and resetting the time every day but I can’t get it to work. Power delivery is fine when i plug directly into the port but the cyan light just stays perputally on when i have the time in.

thedrkmaster

i also emailed the support email with no response.

mrunal

Hi thedrkmaster,
We’re extremely sorry for the inconvenience this has caused. Please write to us at support@altifarm.com with the subject line- “Pico timer issue” to help us prioritize your email. Thank you!

Tofan

As I’m facing the same issue here

I have searched in the internet and was able to find the user manual for Pico timer (which supposed to be provided with the item), but still was not able to figure if there is a way to rest the timer.

So, to save our and your time
could you please provide whatever answer you have instead of sending another emails ?

Karanvir

Hi Tofan
Welcome to the community! Glad you’re here.
We apologize for the inconvenience caused. You can learn how to set up the Pico-Timer here-
https://bit.ly/3oO08mb

Let us know how it goes.
Thank you again for your support & happy growing!

Tofan

Karanvir
thank you for your reply, and the manual.
this is what I have found earlier, but doesn’t mention anything about resetting the timer.

frengo19

I’m facing an issue with my timer too.
I’m able to configure the timer but the Pico LEDs are always on, despite the hour of the day and the timer settings!
Is it correct that the cyan light on timer stays on while the green turns off? However despite the timer Pico LEDs remain always on
Thanks

Karanvir

Hi frengo19
We’re extremely sorry for the inconvenience this has caused. Please write to us at prabhakar@altifarm.com with the subject line- “Pico timer issue” to help us prioritize your email. Thank you!

Karanvir

Hi Tofan
To reset the timer long-press the button for 5 seconds, till the light turns red. Thereafter, you can follow these instructions accordingly: https://bit.ly/3oO08mb and set the new cycle.

If you’ve any other query regarding the Pico-Timer, kindly write to us at prabhakar@altifarm.com with the subject line- “Pico timer issue” to help us prioritize your email. We’ll work with you to resolve this issue as quickly as possible.
Your reply is keenly awaited.

Thanks

kizzy

I am facing the same issue. I have tired all of the troubleshooting step to no avail! I have emailed prabhakar@altifarm.com 2 days ago and yet to receive a response.