It seems most people have got their products and I have not.
Sorry for the inconvenience. We’d be grateful if you could contact the support team at firstname.lastname@example.org. Thank you!
Have you tried emailing one of the support emails given? Do you have a backer number or email account tied to indiegogo they can look up? The screenshot doesn’t really give any way for them to lookup your order info.
I tried your support email and never got a response.
We apologize for the inconvenience this has caused. Please write to us at email@example.com with a subject line- “Pico order information backer no” to help us prioritize your email. Thank you!