Lights not working / no news from support

JulienB

Dear Altifarm,

I was really happy to receive my Herbstation in December, however, the lights are not working. After discussing with the support, I sent a video of the lights and the cable. It has been 3 weeks and several emails and I have no news, could you help on this.

At the moment, I am not able to use your product, which is a shame

Keep me posted please

Shreya

Hi JulienB

We have reached out to you on your registered email address from support@altifarm.com Kindly revert to us there. Thank you.